Refund & Cancellation Policy

Just want to cancel?

If you need to cancel your Redline Helicopter Tours reservation, we kindly ask that you notify us immediately. Contact our team at (806) 683 - 6777. We can accommodate your cancellation request with a Redline Helicopter Tours Gift Card.

No Call/No Show
Any customer who no-calls/no-shows for their appointment will not be eligible for a refund or rescheduling of the missed service. This policy applies to all services and appointments offered by Redline Helicopter Tours.

Safety & Weather

The decision to delay a helicopter ride due to adverse weather conditions is solely based on ensuring the safety of our passengers, crew, and aircraft. For flight delays caused due to weather we will offer a "Re-Ride" where we will move your ride to a different time that day. If we are unable to fly that day we can offer a Redline Helicopter Tours Gift Card or a Refund.

Intoxicated Rider Policy

No rider will be allowed to fly if they are intoxicated in anyway. Their flight will be canceled and a refund will not be available.

Have questions? We have Answers!

How many people can fly?

Our helicopter can hold the pilot and 3 passengers. That's you and two more! We can also accommodate a lap child if they are under two years old, otherwise they must occupy a seat.

Is there an age limit?

No we do not have any age limit of any sort! Kids under two years old can sit in their parents laps and kids older than two years old require their own seat.

Is there a weight limit?

Yes there is. We are are restricted to a combined passenger weight of 550lbs total and no more than 300lbs in a single seat. This does not include the pilot, only you and your friends!

Where do we fly from?

We fly from North Padre Island, right off the end of Packary Channel next to the Burger Company (A great post flight by the way!) Click the button below for directions.

Directions

Do I need to arrive earlier than my scheduled flight time?

Please arrive 10-15 minutes before your appointment time.

When can I fly?

Click the book now button below and choose your ride, then you can pick from available times to book a ride!

Book Now